Match the correct information

X $-$chart

R$-$ Chart

Process capability

P chart

C $-$ chart

Central Limit Theorem

Process capability

Run Test

Acceptance sampling

Benchmarking

Brainstorming

Statistical process control chart

Upper control limit

Lower control limit

Out$-$of$-$control process

Customer satisfaction

Customer choice analysis

Customer panels

Blog

Tree diagram

A$.$

A quality control chart used to control the number of defects per unit of output

B$.$

a systematic method for generating a large number of creative problem$-$solving ideas in a relatively short amount of time based on input from many different individuals

C$.$

a chart that tracks the changes in percentages of a specified attribute over a period of time

D$.$

The ability to meet specifications

E$.$

a specific type of run chart calculated with well$-$defined statistical properties

F$.$

is a measure of the relationship between the natural variation of the process and the specifications

G$.$

an approach for quantifying the relative importance that customers assign to the vari$-$ous features and components of products and services

H$.$

a line drawn at a prespecified dis$-$tance $($based on standard deviation units$)$ above the mean value; the line repre$-$sents the division between in$-$control and out$-$of$-$control processes.

I.

a line similar to the upper control limit$,$ but drawn at a prespeci$-$fied distance below the mean value

J$.$

A method of measuring random samples of lots or batches of products against predetermined standards

K$.$

a chart that shows how the range of variations within a process change over time

L$.$

a diagram used to describe how one idea branches into two or more subideas, each of which branches into further subideas, and so on

M$.$

a chart that shows how the process average changes over time

N$.$

A test used to examine the points in a control chart to see if nonrandom variation is present

O$.$

a structured process for comparing the business practices of an organ$-$ization to the best practices that can be identified in other organizations $($partner firms, competitors, or suppli$-$ers$)$ or other divisions within a company

P$.$

groups of individuals, selected accord$-$ing to predetermined criteria, who agree to provide periodic assessments of the quality of firms$$ products and services

Q$.$

a process in which one or more points in an SPC chart fall outside the control limits; out$-$of$-$control patterns can also be identified when pro$-$cess data exhibit certain specific trends even when all points fall within the control limits

R$.$

a measurement of how well the products and services that a firm supplies meet or exceed its customers$$ expectations

S$.$

a web site where an individual writes a commen$-$tary about a specific product, issue, or topic

T$.$

a theorem stating that the shape of the distribution of averages for samples follows a normal distribution even if the original distribution was very different