Match the service offering with the type of customer contact delivery system used for that service. briefly
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Question:
Match the service offering with the type of customer contact delivery system used for that service. briefly explain these services.
Insurance Agent
Self-Service Gas Station
ATM
Chatbot
Customer Account Manager
Cable TV Service Technician
Restaurant
Online Appointment Schedule Portal
Hospital
Customer Service Call Center
Related Book For
Transportation A Global Supply Chain Perspective
ISBN: 9781337406642
9th Edition
Authors: Robert A. Novack, Brian Gibson, Yoshinori Suzuki, John J. Coyle
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