Match the term to the definition. Question 5 options: process of social influence, which maximizes the efforts of others, towards the achievement of a goal fosters a bureaucratic culture in business, supposedly the last bastion protecting us from the encroachment and controls of bureaucracy in government and education a system, with a logic of its own create new approaches and imagine new areas to explore maintain the balance of operations capacity to take in emotional signals and to make them mean something in a relationship with an individual 1. leadership 2. organization 3. managers 4. leaders 5. irony of managerial ethic 6. empathy