Match the terms presented below with their definitions by writing the corresponding letter in the space provided in the right columin System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention A. CRM system Method of maintaining customer accounts that generates payments for each B. Back order individual sales transaction C. Credit memo Method of maintaining accounts receivable that generates one payment for all D. Picking ticket sales made the previous month E. Remittance advice Document used to authorize reducing the balance in a customer account F. Lock box Maximum possible account balance for a customer G. Bill of lading Tumaround document returned by customers with payments H. Open-invoice method Document used to indicate stock outs exist 1. Cycle billing Document that authorizes removal of merchandise from inventory J. Credit limit Docuinent used to establish responsibility for shipping goods vis a third party Post office box to which customers send payments