May I make some suggestions? >> Please. >> And I don't want to say I told you so because I didn't, but I'd say that you could have used a larger team in on the research, and on the decision. And I know that you HIM directors are the real experts, but I can't help think that you could have used the input from information systems and from physicians and other users of the medical records just for a broader perspective. >> You're right. You're right, but since you didn't tell me any of this, this is your fault, okay? >> did you set up evaluation criteria? >> No, not exactly. >> Did you do site visits, get our fees, references, get demonstrations? You could have weighted each of the criteria and use those weights as the basis for your objective critique. >> You know I admire your attention to detail; we didn't do any of those things. >> Well, it could have helped you with this problem. >> I get it. So we will start the appropriate evaluation using the right criteria so that we can all agree on which system would be the best to choose. 1. The HIM directors are interested in two vendor systems. What would be the best way evaluate the two systems and come to a final decision? 2. When there is conflict among a small group, what tactics can be used to come to agreement? 3. Bill made a few suggestions. Do you think his input is valuable? If so, which suggestion provided the most help? 4. Why would the evaluation criteria method that Bill described be beneficial?