Question: Michael is acting as a mediator, even though it's technically Toby's job as the HR manager. Identify ONE mediation tactic ( directive , nondirective, procedural,

Michael is acting as a mediator, even though it's technically Toby's job as the HR manager. Identify ONE mediation tactic (directive, nondirective, procedural, reflexive) you see Michael attempting to use. Do you think he does a good job as a mediator?

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