Mini$-$Case $1-1$: WhatWill Happen Next?Katie DeVries, a university professor, was preparing her first introductory lecture for the semester and looking forward to sharing her excitement with the first$-$year class of business administration students at the Mount Castle campus. She had received a report from the registrar that profiled the demographics of her $85$ students. Most were right out of high school, but an increased number of mature learners were also part of the class. "This will be an interesting mix for my first lecture," thought Katie. Her tentative title for the session was"What Will Happen Next?"The lecture would be an interactive experience for the students. The majority of students in the cavernous lecture hall had laptop computers. The university's IT department had updated the wireless service in the hall to ensure fast access to the websites Katie planned to use in her first session. As an opening exercise, Professor DeVries would ask each pair of students to reflect on one key thing that has happened in the world of work in the last decade. The $21$st century was now almost $20$ years old and most of these students would have been exposed to some sort of change in this area, either through direct experience at a part$-$time job or through stories taken from the media or in conversations with friends and classmates.Following that warm$-$up exercise, Katie decided to put up a single question mark on the next presentation slide for all students to view from their seats. Her linking comment to the previous discussion shared by each pair of students was to encourage everyone to now attempt to anticipate what further impact these discussed trends would continue to have on workers and what new developments could introduce further change in the