Mini$-$case #$1$: Tort Law $($I$)$

As you all know, Canadian businesses are increasingly relying on artificial intelligence and machine learning technologies to enhance customer experience, reduce costs, and optimize operations. XTronics is a Canadian corporation that uses robots to assist customers in their stores. One day, Alex, Ben, and Chris $($a group of teenagers$)$ entered XTronics store and started misbehaving.

Mistakenly, the store's AI system identified the boys$$ actions as a severe security threat and triggered an emergency response, which included the deployment of security personnel and a security drone to the location. The drone accidentally collided with Alex, causing him minor injuries. The automated system also generated a loud alarm, which startled Ben, causing him to trip and fall, resulting in a sprained ankle.

Alex and Ben's parents filed lawsuits against XTronics for negligence and sought damages for their son$$s injuries. Based on your understanding of tort law so far, discuss who is liable for what in this scenario, and why. Consider the impact of technology on business operations and how risk management practices can be applied to mitigate such incidents.

Before you answer, review the definitions and distinctions between intentional and unintentional torts, examine similar cases involving technology$-$induced harm, and explore how risk management can be used to address potential liabilities in tech$-$driven business environments.

Please note, students are required to use both in$-$text referencing and bibliography following the APA citation Guideline. Finally, if you use any AI$-$generative technology to create or paraphrase content, you are expected to acknowledge that.