Module $5$ includes five discussion questions. Please read the instructions carefully for each question.

$1.[$Chapter $11]$ From your own team experiences, which types of teams have you worked in$?$ Were these teams consistent with the team types discussed in Chapter $11?$ Or were they a combination of types?

$2.[$Chapter $11]$ Please think about a highly efficient and successful team experience you had. What types of task, goal, and outcome interdependence does this team have?

$3.[$Chapter $11]$ Please share your team member diversity experience. Was diversity beneficial for the team? Or was there more conflict? If you had conflicts because of diversity, how did you solve them?

$4.[$Chapter $12]($a$)$ Please think of a poorly performed team you worked in$.$ What was the main cause of the poor performance? $($b$)$ Please think of a highly efficient team you worked in$.$ What type of taskwork process did the team engage in$?$ Please describe based on team processes $($e$.$g$.,$ process loss, teamwork processes$).$

$5.[$Chapter $12]$ Please see a short BBC news video on Zoom Call Firing by the company Better.com $($click hereLinks to an external site.$$or from the link at the bottom$).($a$)$ Is this an efficient way of communication? If so$,$ why? If not, why? $($b$)$ How would this Zoom call influence employees who were not terminated through this? Teams: Processes and Communication Chapter $12$ MGT $5250$ Organizational Theory and Behavior Professor Si Ahn Mehng $1$ Team Processes $$ Reflects the different types of communication, activities, and interactions that occur within teams and contribute to their ultimate end goals. $$Team characteristics, like member diversity, task interdependence, team size, and so forth, affect team processes. $$Team processes, in turn, have a strong impact on team effectiveness. $2$ Team Processes $$ Process gain is getting more from the team than you would expect according to the capabilities of its individual members $$ Process loss is getting less from the team than you would expect based on the capabilities of its individual members $3$ Process Loss $$ Causes of process loss $$Coordination loss $$Production blocking $$Motivational loss $$Social loafing $4$ Taskwork Processes $5$ Taskwork Process: Creative Behavior $6$ Taskwork Process: Decision $$ Decision informity $$ Staff validity $$ Hierarchical sensitivity Making $7$ Taskwork Process: Boundary $$ Ambassador activities $$ Task coordinator activities $$ Scout activities Spanning $8$ Teamwork Processes Transition Processes: mission analysis, strategy formulation, goal specification Action processes: systems monitoring, helping, coordination Interpersonal processes: motivating, confidence building, conflict management $9$ Teamwork Processes: Interpersonal Processes $$ Conflict management involves activities that the team uses to manage conflicts that arise in the course of its work. $$Relationship conflict $$Task conflict $10$ Communication Process $11$ Communication Problems $$ Communicator issues $$ Information richness $$ Face$-$to$-$face channels have the highest level of information richness. $$ Network structure $$ Centralization $12$ Communication Net

work Structures $13$ Team States $14$ Team States: Cohesion $$ Exists when members of teams develop strong emotional bonds to other members of their team and to the team itself $$Groupthink happens in highly cohesive teams when members may try to maintain harmony by striving toward consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints and perspectives $15$ Team States: Potency $$ Refers to the degree to which members believe that the team can be effective across a variety of situations and tasks. $16$ Team States: Mental Models $$ Refer to the level of common understanding among team members with regard to important aspects of the team and its task. $17$ Team States: Transactive Memory $$ Refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team $1$ Teams: Characteristics and Diversity Chapter $11$ MGT $5250$ Organizational Theory and Behavior Professor Si Ahn Mehng $1$ Team Characteristics $$A team consists of two or more people who work interdependently over some time period to accomplish common goals related to some task$-$oriented purpose. $$A special type of $$group$.$The interactions among members within teams revolve around a deeper dependence on one another than the interactions within groups. $$The interactions within teams occur with a specific task$-$related purpose in mind. $2$ Types of Teams $3$ Variations within Team Types $$Needs for Virtual Teams $$Virtual teams are teams in which the members are geographically dispersed, and interdependent activity occurs through electronic communications$$primarily e$-$mail, instant messaging, and We