Module 7. The Balanced Scorecard and Strategy Map Assignment* (MO 2 \& 3) - Use Excel to answer this Assignment - (20 points) Exercise 1 (5 points) Respond to the following statement: "Our organization has key performance indicators that measure financial and nonfinancial performance, including customer satisfaction, product and service quality, cost, revenues, and employee satisfaction. We therefore have a balanced scorecard approach." Exercise 2 (5 points) Discuss whether the balanced scorecard strategy map approach is a performance measurement system, a management system, or both. Exercise 3 (10 points) Develop a balanced scorecard that the dean of the college could use to evaluate the college's operations. Be specific and indicate the purpose of each balanced scorecard measure