Module $9($Chapter $9)$

$1.$ Briefly explain the differences between B$2$B$,$ B$2$C$,$ and C$2$C$.$

$2.$ Explain some of the security issues around electronic payments.

Module $10($Chapter $10)$

$3.$ Define supply chain management $($SCM$).$

$4.$ Identify and briefly describe at least four key business capabilities provided by the use of a CRM system.

$5.$ Why were SMEs slow to adopt ERP software? What changed to make ERP software more attractive for SMEs?

Module $11($Chapter $11)$

$6.$ What is the difference between artificial intelligence and machine learning?

$7.$ A computer system that can recognize and act on patterns or trends that it detects in large sets of data,

developed to operate like the human brain best describes what? Briefly explain the computer system.

$8.$ The technology that interacts with a human$$s neural structure and translates the information into activity is

known as what? Briefly explain the technology.

Module $12($Chapter $12)$

$9.$ Explain the difference between a WBS and a Gantt chart.

$10.$ What is the difference between business process reengineering and continuous improvement?