MonthCalls / HrCS ScoreJob Sat.Esc.Res . 1 2 , 1 3 5 8 8 8 4 7
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MonthCallsHrCS ScoreJob Sat.Esc.ResZMonthly Goals: Calls per Hour CallsHr Customer Service Score CS Score Job Satisfaction Job Sat.Escalations Esc Resolutions ResWhich area would you want the team to train others onCalls per HourCustomer Service ScoreEscalationsJob SatisfactionResolutions
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