Question: ? ? ? ? Moving to another question will save this response. Question 1 4 Because services are often coproduced or co - created with

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Question

14

Because services are often coproduced or co

-

created with customers, customer behaviors will also introduce variability and uncertainty. This can be attributed to which of the following unique characteristics of services:

.

heterogeneity

.

simultaneous production and consumption

c incomparability

.

perishability

.

intangibility

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