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Question $21$ of $40$

uestion $21$

$3$ points

Sarah visits the website of a new meal kit delivery service called

QuickPrep.com. She quickly browses through the different meal plans but decides not to make a purchase on her first visit. However, she decides to sign up for their newsletter to receive updates on new recipes and special offers. A week later, Sarah returns to the site and subscribes to a trial meal kit, finally making her first purchase. Based on the lean startup approach to customer relationships, Sarah can be considered

engaged

during her initial interaction and $$ after making her first purchase.

Question $21$ of $40$

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