Question: Moving to another question will save this response. Question 4 5 points When businesses are asked how important the aspects of services are to customers,

Moving to another question will save this response.

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4

5

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When businesses are asked how important the aspects of services are to customers, businesses on average rate the aspects as than the important than customes do When asked how well the business performs on these aspects, the customers on average rate the business's performance as

more, lower

less, higher

more, higher

less, lower

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