Question: Moving to the next question prevents changes to this answer. Iestion 1 A company that is focused on building customer satisfaction and long - term

Moving to the next question prevents changes to this answer.
Iestion 1
A company that is focused on building customer satisfaction and long-term brand loyalty is practicing [BLANK].
a. Customer centricity
b. Perceived value management
c. Customer relationship management
d. Customer satisfaction management
Moving to the next question prevents changes to this answer.
Moving to the next question prevents changes to this answer. Iestion

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