Question: Multi Server Example Calculate the following using the excel template A car mechanic has the following data: = 3 cars arriving / hour; , =

Multi Server Example
Calculate the following using the excel template
A car mechanic has the following data:
=3 cars arriving/hour; ,=4 cars serviced/hour
Customer dissatisfaction and lost goodwill =$20perhr
Mechanic's salary ,$80 per day
Mechanics =2
What is the average number of cars in the system?
What is the average wait time?
What is the average number of cars waiting in the queue?
What is the average time to wait in the queue?
What is the probability the mechanic is busy?
What is the probability there are no cars waiting or being serviced?
What is the cost, per day, to the mechanic for people to wait in the queue?
What is the total cost, per day, including servicing?
Compare this system to the system in questionn1. Which has the lower cost? Which is
more efficient?
Multi Server Example Calculate the following using the excel template A

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