multiple chiice question

A hotel company practising sound environmental activities while being involved in the local communities could expect improved financial performance, reduced operating cost and an enhanced brand image and reputation. Additionally, the company could also benefit from all the mentioned except: Select one: O a. Customer loyalty O b. Increased ability to attract and retain employees O c. Improved relations with regulators O d. Access to capital O e. None of the alternatives, all are benefits from being environmentally responsible As a driver of a car, you do not account for the costs of the air pollution created by the car but the society is paying for the costs of air pollution. Along the same lines, a hotel's activities affect other parties whereby the impacts of those activities are not accounted or paid for. We call this the cost of: Select one: O a. Internalities O b. Externalities O c. Environmental Management O d. Sustainability O e. None of the alternatives