Multiple Choice $(1$ point each$)$

$\_\_\_\_\_$ This person developed the fishbone diagram.

$($a$)$ W$.$ E$.$ Deming $($b$)$ Henry Ford $($c$)$ W$.$ A$.$ Shewhart $($d$)$ Joseph Juran $($e$)$ none of the

above

$2$

$\_\_\_\_\_$ Which of the following cost is not considered a hidden quality cost?

$($a$)$ indirect quality cost $($b$)$ vender quality cost $($c$)$ liability cost $($d$)$ life cycle quality cost

$($e$)$ All of above are hidden quality costs.

$\_\_\_\_\_$ Operating quality costs can be related to different volume bases. Which of the following is

a commonly used base?

$($a$)$ indirect labor cost $($b$)$ overhead maintenance cost $($c$)$ processing costs $($d$)$ sales dollars

$($e$)$ none of the above

$\_\_\_\_\_$ Pareto chart is also known as which of the following principle?

$($a$)90-10($b$)80-20($c$)70-30($d$)60-40($e$)50-50$

$\_\_\_\_\_$ When a company achieves the $6$ Sigma Level$$ quality, how many defects would be

expected per $100,000$ parts produced?

$($a$)3\mathrm{.}4($b$)34($c$)340($d$)3400($e$)$ none of the above

$\_\_\_\_\_$ According to the movie titled $$Total Quality Management$,$ which of the following tools

is the most popular TQM tool used at Xero?

$($a$)$ DMAIC $($b$)$ SPC $($c$)$ check sheet $($d$)$ benchmarking $($e$)$ defect concentration diagram

$\_\_\_\_\_\_$ In what era the FMEA program started in the United States?

$($a$)1940$s $($b$)1950$s $($c$)1960$s $($d$)1970$s $($e$)1980$s

$\_\_\_\_\_\_$ In an FMEA analysis, what will be the detection rating for a system that has no way to detect the

occurrence of a failure?

$($a$)10($b$)8($c$)5($d$)1($e$)0$

$\_\_\_\_\_$ Type I error probability for the control charts used in Euro is $\_\_\_\_\_\%.$

$($a$)0\mathrm{.}1($b$)0\mathrm{.}135($c$)0\mathrm{.}2($d$)0\mathrm{.}27($e$)$ none of the above.

$\_\_\_\_\_\_$Which of the following tools is not among the $7$ Quality Control Tools$?$

$($a$)$ Pareto Chart $($b$)$ Fishbone Diagram $($c$)$ Hypothesis test $($d$)$ Check Sheet $($e$)$ Frequency

Histrogram