Multiple Choice

$2$ points

Arfeen worked for two years to get a promotion to a district sales manager position. She became the #$1$ performer in terms of sales volume in her sales district. She took extra time to make sure her nonselling activities were performed, worked long hours, and even took some voluntary training on product knowledge and customer relations. The V$.$R$.$ of marketing told her these things would get her a promotion. However, when a district manager position opened up$.$ the company hired from outside the company to fill the position. The V$.$P$.$ again promised Arleen that continued hard work would get her the next district manager opening. Arleen, however, stopped working as hard. According to Expectancy Theory, which component$/$linkage of the motivation model was weak?

$$ Effort $-$ performance $($expectancy$)$

Performance $-$ outcome $($instrumentality$)$

Valence

All were weak