Multiple Choice and Short Answer Questions

Question 1.1.(TCO 1) One example of a firm studying its _____ is an annual assessment of the labor supply available to the company. (Points : 5)

organizational culture internal environment external environment organizational mission

Question 2.2.(TCO 2) Various social networks have enabled people to stay in contact with each other. It also hurts relationships when too much information is shared. This reflects the _____ element of the general environment. (Points : 5)

economic task political/legal sociocultural

Question 3.3.(TCO 3) The United Nations says that companies should have core values that include all of the following, EXCEPT (Points : 5)

anti-corruption. concern for stockholders. human rights. labor standards.

Question 4.4.(TCO 4) _____ is the attitude in which managers use a global view and look for the best approaches and people regardless of origin. (Points : 5)

Monolingualism Parochialism Ethnocentric attitude Geocentric attitude

Question 5.5.(TCO 5) You have decided to become a small business owner. On your business plan, you state that the business will offer exceptional customer service while providing locally grown vegetables and fruits that are organically grown. What part of the business plan does this represent? (Points : 5)

A strategic goal An operational plan A mission statement A strategic plan

Question 6.6.(TCO 6) Which of the following is a source of equity financing provided by a professionally managed pool of investors? (Points : 5)

Financial institutions Personal financial resources Angel investors None of the above

Question 7.7.(TCO 1) Give the three critical management skills used by a manager. Describe the extent to which the skills are used by different managerial levels. (Points : 10)

Question 8.8.(TCO 2) Identify and comment on three organizational stakeholders. (Points : 10)

Question 9.9.(TCO 3) Give five of the factors that determine whether an individual will be unethical or ethical in a situation. Give a short definition of each of the factors. (Points : 10)

Question 10.10.(TCO 4) What is the World Trade Organization and why is it important to the global environment? (Points : 10)

Question 11.11.(TCO 7) Briefly describe the bureaucratic model of organizational design. (Points : 10)

Essay Questions

Question 1.1.(TCO 4) Describe three environmental challenges of international management. (Points : 15)

Question 2.2.(TCO 5) Briefly describe each of Porters competitive (generic) strategies, and give an original example of how a firm might use each strategy. (Points : 15)

Question 3.3.(TCO 6) A new business can be started either from scratch or by buying an existing business. Which method seems best to you? Explain your answer. (Points : 15)

Question 4.

4.(TCO 7) Briefly describe the matrix form of organization design. List its advantages and disadvantages. This structural form is most likely to be used under what conditions? (Points : 15)