MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 11) Two types of strategic control that firms must exercise for good strategy implementation 11) are A) confrontational and behavioral. B) informational and behavioral. C) informational and confrontational. D) behavioral and financial. 12) Wall Street executives have received excessive bonus pay in the past. This concerns which of the following stakeholder groups most directly? A) stockholders B) suppliers C) government D) creditors 12) 13) The balanced Scorecard provides top managers with a view of the business. A) fast but comprehensive B) detailed and complex C) simple and routine D) long-term financial 13)