MULTIPLE CHOICE Question 1 (1 point) At Hard Rock Caf, tasks that reflect operations management include: costing ingredients all of these choices testing recipes O scheduling employees O designing meals . Productivity = Output/Input Multifactor Productivity = Output/ (Sum of Inputs) Note: Use commo % Change = (New-Old) Old * 100% Note: Indicate increase or decrea: Efficiency = (actual output / standard output) * 100% Cycle Time = total elapsed time to complete a process % Value Added Time = (value added time / cycle time) * 100% . DLL Question 3 (1 point) Your college wants to look at and improve the activities students use when purchasing their textbooks as the lines are too long. The best tool for this would be a: Previous Page Page 3 of 50 Question 3 (1 point) Your college wants to look at and improve the activities students use when purchasing their textbooks as the lines are too long. The best tool for this would be a: Histogram Process Map Scatter diagram Fish-bone diagram check sheet