Question: Multiple Choice Question Identify a true statement about service expectation meetings and reviews. Multiple choice question. They are performed by unbiased researchers. They require rigorous

Multiple Choice Question
Identify a true statement about service expectation meetings and reviews.
Multiple choice question.
They are performed by unbiased researchers.
They require rigorous recording of customer complaints.
They can be conducted by team members even without any formal training.
They mostly occur in business-to-business situations.

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