N Improve Communication and Understanding Reduce Interdependence 3 Emphasize Superordinate Goals Clarify Rules and Procedures 5 Increased Resources 6 Reduce Differentiation Management vs. Sales Staff (The store manager meets with sales staff regarding their tendency to compete with each other for customers. The manager emphasizes that the company's values embrace cooperation, and that competing is discouraging customers from coming into the store.) Mark vs. Linda (Mark and Linda come from different cultures and have different values, beliefs, and experiences. You've thought about sending them both to the next corporate training event so they'll have something in common.) Production Employees vs. Sales Employees (Production employees at the company's plant in Illinois are frustrated by ongoing pressure from sales employees across the country to get customized orders to clients faster. The sales employees do not realize the amount of retooling the production staff needs to do for custom work.) Account Representatives ys. Billing (Account representatives accept initial payments on new accounts. Unless the billing department is notified, the next invoice will be inaccurate. You've considered requiring all payments be made directly to billing.) Sales Team vs. Marketing Team (The sales and marketing teams have frequent meetings, and often have conflicts when reserving the only meeting room in the office. Management is adding a second meeting room to that office.) Branch vs. Corporate Headquarters (Small claims are paid out of a fund the branch keeps locally. Getting corporate headquarters to reimburse these claims inexplicably takes one week sometimes, and six months other times, frustrating everyone.)