Name

$MH$

Section #

Date

Chapter $16$

GFILE COPY

Handout $3$

FILL IN THE BLANK

Instructions: Fill in the correct word or phrase for each blank to complete the sentence.

I$/$O psychologist Alicia Grandey has conducted research on e motignal labor, which she calls "managing emotions for pay."

Some researchers have reframed the work$-$family conflict in positive terms calling it work$-$family engagement instead.

The encompasses a wide range of jobs, but many are unskilled and short term.

Positive teader $-$ me mber relationships are characterized by mutual trust, respect, and liking.

Thes: theories claim that the best leaders are those who utilize the leadership style most appropriate for the employee and the situation at hand.

The most leaders focus on both the job $($pressuring employees toward greater productivity$)$ and on people $($cultivating employees' inherent self$-$motivation$).$