18.

In the statements below, put a cross for the statement you feel characterizes yourself best when you communicate with others. It’s not necessarily the way you know you should communicate, but the way you mostly communicate, you should tick. If more than one statement in each group is right for you,

tick both statements. The purpose of this exercise is to try to find out where you have a dominance in relation to the action strategies.
a.
Problem approach: The purpose of effective communication is mainly to: