Nat Windom is the chief operating officer $($COO$)$ of your company. He has been reading about relational coordination and has learned that it is a $$powerful driver of performance when work is interdependent, uncertain and time constrained.$$ He has also read that improving the quality of coordination in this way can improve $$quality$,$ safety, efficiency, engagement, learning and innovation.$$ With these benefits in mind, he is very excited about implementing relationship coordination at your company.

Nat knows that you have been studying how organizations coordinate the activities of people and departments, and he calls you into his office to ask for your advice.