****** Need help answering these 2 questions only please don't go off topic. *****

1) Do you think organizations should require all managers to have a firm grasp of human resources processes and procedures and that performance in this area be part of the manager's evaluation? Why or Why not.

2) Remember to take a side and support your argument . Use examples whenever possible.

Page 362 9.1 Strategic Human Resource Management THE BIG PICTURE Human resource management consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce. Strategic human resource management consists of the process of designing and implementing systems of policies and practices that align an organization's human capital with its strategic objectives. LO 9-1 Discuss the importance of strategic human resource management. You learned in Chapter 8 that three key internal factors influence an organization's ability to successfully implement strategy. We discussed two of these factors-organizational culture and organizational structure-at length in Chapter 8. We now turn our attention to the third factor-the human resource (HR) practices organizations use to manage their most important assets-people. As previously defined, HR practices consist of all the activities organizations use to manage their human capital, including staffing, performance management, learning and development programs, and compensation. The best companies know that how they manage their people is an important determinant of organizational success. For example, the top five workplaces for Millennials in 2020-Ultimate Software, Cisco, Edward Jones, Pinnacle Financial Partners, and Kimley-Horn-all make substantial investments in their people through unique and strategically aligned hiring, performance management, learning and development, and compensation practices.12 Further, a recent study found that companies that place employees' experiences front and center outperform the S&P 500 stock market index by anywhere from 53 to 122 percentage points!13 Clearly, great human resources practices are a game changer. In this section we explain how HR practices can generate superior firm performance and competitive advantages. Human Resource Management: Managing an Organization's Most Important Resource Human resource management (HRM) is the process of planning for, attracting, developing, and retaining an effective workforce. This process is made up of various HR practices including employee recruitment, compensation, onboarding, and performance management (see Figure 9.1). FIGURE 9.1 Human resource practices Human resource practices Recruitment and selection . Compensation and benefits 111.11 Onboarding and L&D Performance management Employee relations Employee relations Regardless of industry, all organizations use HR practices to some extent to manage their workers. For example, even the smallest mom-and- pop company with only two or three employees has to decide whom to hire (selection) and how much salary to pay (compensation). But according to a study of more than 12,000 companies across 34 countries, the organizations that grow the fastest, live the longest, and are the most profitable and productive are the ones that do the best job managing people. 14 "If you're not thinking all the time about making every person valuable, you don't have a chance, according to former General Electric CEO Jack Welch. What's the alternative? Wasted minds? Uninvolved people? A labor force that's angry or bored? That doesn't make sense!15 Indeed, companies ranked in the top 10 on Fortune magazine's 2020 Best Companies list-including Hilton, Ultimate Software, Wegmans Food Markets, Cisco, Workday, Salesforce, Edward Jones, Stryker, American Express, and Kimpton Hotels & Restaurants-have discovered that putting employees first is the foundation for success. 16 Here are a few ways these award-winning organizations are leading the pack in HRM:17 Page 363 . Ultimate Software offers a whopping 45% match on employee 401K contributions (compared to the average employer match of 4.7%). Workday provides employees with backup child care options for days when parents' regular options fall through. . Stryker extends health care benefits (medical, prescription, dental, vision), adoption assistance, and paid sick leave to both full-and-part- time employees. Clearly, companies listed among the best places to work become famous by offering progressive and valued programs, policies, and procedures. Are you curious to see if a current or past employer is one of these progressive companies? You can find out by taking