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QUALIFICATIONS SUMMARY A Detail-oriented and compassionate professional with a solid educational background and capabilities of supporting senior management in enriching and uplifting youth and families toward success through shared cultural, art, and academic experiences and programs. Professional Experience N.Y.C. Department of Education, Brooklyn, New York 2008 - Present Family Assistant Support administrators, teachers, guidance personnel, and school-based staff in addressing attendance concerns by ensuring accuracy and adherence to attendance policies. Enhance attendance engagement by collaborating with senior management and recommending optimal solutions. e Ensured compliance with State Laws, Chancellor's Regulations, and Department of Education attendance policies, including conducting home visits, outreach investigations, and resolving 407 Attendance Referrals. e Aided in achieving school attendance objectives by effectively communicating attendance expectations to families using extensive expertise in chronic absenteeism and student engagement tactics. Communicated with parents to facilitate punctuality, coordinating transportation logistics, such as bus schedules and distribution of metro cards. Monitored, maintained, and documented daily student attendance records accurately CareerNote Assistant Youth Facilitator, Camba All-Stars, Brooklyn, New York e Supported after-school students in educational, recreational, cultural activities, and social development to improve individual learning capabilities. e Fostered and maintained positive relationships with diverse populations through effective and engaging communication. e Assisted youth facilitator in managing small groups of children and maintaining order during various activities. Additional Experience Overnight Supervisor | Day Habilitation Specialist | Direct Care Counselor Education & Qualifications Master of Science in Guidance & Counseling Alfred University, Brooklyn, NY (2020) Bachelor of Liberal Arts in Psychology College of New Rochelle, Brooklyn, NY (2018) School Violence Intervention & Prevention | Child Abuse Identification | Autism Workshop | Dignity for All Students Act (DASA) | Bereavement & Grief-Related Issues Certifications NYS School Counselor Provisional Certificate | NYS School Attendance Teacher Provisional Certification School Violence Intervention & Prevention | Child Abuse ldentification | Autism Workshop | Dignity for All Students Act (DASA) | Bereavement & Grief-Related Issues certification Technical Proficiencies Microsoft Office Suite (Word, Excel, PowerPoint) | Publisher | Automatic the School System (A.T.S.) | Special Education Student Information System