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Boston Electric Generators has been getting many complaints from its major customer, Home Station about the quality of its shipments of home generators Daniel Shimshak the plant manager is alarmed that a customer is providing him with the only information the company has on shipment quality Ho decides to collect information on detective shipments through a form he has asked his drivers to complete on arrival at customers' stores The forms for the first 279 shipments have been turned in They show the following over the past 8 weeks No. of Reason for Defective Shipment Shipments incorrect No. of with Bill of Incorrect Damaged Trucks Week Shipments Defects Lading Truckload Product Late 23 2 2 0 1 2 6 2 3 1 0 4 37 11 4 2 5 35 10 3 6 40 3 41 3 15 2 This exercise contains only part c) Choose the correct Paroto chart for the type of defects that have occurred 1 2 3 5 8 31 28 4 4 1 2 14 12 1 0 1 2 5 3 4 7 8 5 44 . Number of defects . Number of defects OD Number of defects 40- 30 204 B Number of defects 40 30 20 10 40- 30- 20- 10 0 40 30- 20 107 101 0 A incorrect of lading A Incorrect truckload A incorrect al of lading A incorrect truckload Methods Consider the everyday task of getting to work on timo or arriving at your first class on time in the morning Complete a fish-bone chart detailing reasons why you might arrive late in the moming Identity each possible source of errot Material The road Driving Machinery My car Manpower Complete the fish bone chart by matching each number in the chart with the corresponding reason le Click the icon to view the partially completed ish bone chart Family or mo Number Reason 11 111 IV Spoeding got stopped Battery doesn't turn the engine over Red lights malfunction Roommato hogged the shower Boston Electric Generators has been getting many complaints from its major customer, Home Station about the quality of its shipments of home generators Daniel Shimshak the plant manager is alarmed that a customer is providing him with the only information the company has on shipment quality Ho decides to collect information on detective shipments through a form he has asked his drivers to complete on arrival at customers' stores The forms for the first 279 shipments have been turned in They show the following over the past 8 weeks No. of Reason for Defective Shipment Shipments incorrect No. of with Bill of Incorrect Damaged Trucks Week Shipments Defects Lading Truckload Product Late 23 2 2 0 1 2 6 2 3 1 0 4 37 11 4 2 5 35 10 3 6 40 3 41 3 15 2 This exercise contains only part c) Choose the correct Paroto chart for the type of defects that have occurred 1 2 3 5 8 31 28 4 4 1 2 14 12 1 0 1 2 5 3 4 7 8 5 44 . Number of defects . Number of defects OD Number of defects 40- 30 204 B Number of defects 40 30 20 10 40- 30- 20- 10 0 40 30- 20 107 101 0 A incorrect of lading A Incorrect truckload A incorrect al of lading A incorrect truckload Methods Consider the everyday task of getting to work on timo or arriving at your first class on time in the morning Complete a fish-bone chart detailing reasons why you might arrive late in the moming Identity each possible source of errot Material The road Driving Machinery My car Manpower Complete the fish bone chart by matching each number in the chart with the corresponding reason le Click the icon to view the partially completed ish bone chart Family or mo Number Reason 11 111 IV Spoeding got stopped Battery doesn't turn the engine over Red lights malfunction Roommato hogged the shower