Need some help please. Below is the questions.

You are asked to supervise a quality circle of seven (7) people.The goal is to study quality control and improvement techniques and to apply those techniques to solve work-related problems.

Answer the following questions:

1. Identify the steps you would take to increase worker's ability and motivation to improve organizational quality.
2. How will you handle any conflict that arises with regard to methods or processes chosen?
3. How you will measure the success of your quality circle?
4. How might you present your plan to management to gain support or approval for implementation?

Also please provide me the website on where you found the info.