Needs Assessment

When conducting a needs assessment, various methods may be used to collect information. No one method is necessarily superior to another. There are strengths and limitations of each, and each may be more relevant in some contexts than others. Consider the following two scenarios and review the methods used in needs assessment in Table $3\mathrm{.}2$ in the Noe text to answer both questions:

Scenario $1$: If you had to conduct a needs assessment for a new job at a new plant, describe the method you would use.

Scenario $2$: Assume you have to prepare older employees with little computer experience to attend a training course on how to use the Internet. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training?