Question: Nikki and Bart have been tasked by top management with discussing some of the financial measures to include in their company's balanced scorecard. Both
Nikki and Bart have been tasked by top management with discussing some of the financial measures to include in their company's balanced scorecard. Both are aware that measures that can be quantified will allow for performance measures that are more effectively captured, leading toward actionable corrective accomplishments. Nikki suggests that they include decreased financing charges as a result of lowering of the federal interest rate by 1% (a rate at which their company borrows money). Is this a good financial goal to include in the balanced scorecard? Explain.
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