no explenation needed just right answer thanks

11) Excess capacity A) allows a facility to be very flexible and to respond to wide swings in the demands placed on it B) costs money and therefore can decrease efficiency. C) requires proximity to customers and the rest of the network. D) both A and B E) all of the above 12) Seasonal inventory should be used when A) a company can rapidly change the rate of its production system at a very low cost. B) changing the rate of production is expensive (e.g., when workers must be hired or fired). C) adjusting to a period of low demand without incurring large costs. D) the world is perfectly predictable. E) production rate is flexible. 13) The steps taken to move and store a product from the supplier stage to a customer stage in the supply chain is referred to as A) transportation B) retailing C) wholesaling, D) distribution E) manufacturing 14) Which of the following are measures of customer service that are influenced by the structure of the distribution network? A) Returnability B) Order visibility C) Customer experience D) Product availability E) all of the above 15) The ability of the customer to track their order from placement to delivery is A) customer experience B) order visibility C) product availability D) response time. E) returnability