Question $(2)$: Choose the correct answer $(20$ marks$)$

$1.$ Which of the following is not a stage within a typical supply chain?

a$.$ Customers

b$.$ Retailers

c$.$ Wholesalers$/$Distributors

d$.$ Manufacturers

e$.$ All of the above are stages within a typical supply chain.

$2.$ Which of the following is not a cycle in the supply chain cycle view?

a$.$ Analysis cycle

b$.$ Customer order cycle

c$.$ Replenishment cycle

d$.$ Manufacturing cycle

e$.$ Procurement cycle

$3.$ The manufacturing cycle occurs at the

a$.$ Customer$/$retailer interface.

b$.$ Distributor$/$manufacturer interface.

c$.$ Manufacturer$/$supplier interface.

d$.$ Retailer $/$ distributer interface.

e$.$ none of the above

$4.$ A company$$s supply chain strategy

a$.$ defines the set of customer needs that it seeks to satisfy through its products and services.

b$.$ specifies the portfolio of new products that it will try to develop.

c$.$ specifies how the market will be segmented and how the product will be positioned, priced, and promoted.

d$.$ determines the nature of procurement and transportation of materials as well as manufacture and distribution of the product.

e$.$ determines how it will obtain and maintain the appropriate set of skills and abilities to meet customer needs.

$5.$ Customer demand from different segments varies along which of the following attributes?

a$.$ The quantity of product needed in each lot.

b$.$ The response time that customers are willing to tolerate.

c$.$ The variety of products needed.

d$.$ The service level required.

e$.$ all of the above

$6.$ Which of the following specifies the portfolio of new products that a company will try to develop?

a$.$ Competitive strategy

b$.$ Product development strategy

c$.$ Marketing and sales strategy

d$.$ Supply chain strategy

e$.$ all of the above

$7.$ Which component of the supply chain decision$-$making framework would be established first?

a$.$ Customer strategy

b$.$ Supply chain strategy

c$.$ Supply chain structure

d$.$ Competitive strategy

e$.$ Replenishment strategy

$8.$ The set of business processes required to purchase goods and services is known as

a$.$ cycle inventory.

b$.$ safety inventory.

c$.$ seasonal inventory.

d$.$ sourcing.

e$.$ none of the above

$9.$ The inventory held in case demand exceeds expectation in order to counter uncertainty is called

a$.$ cycle inventory.

b$.$ safety inventory.

c$.$ seasonal inventory.

d$.$ sourcing.

e$.$ none of the above

$10.$ Excess capacity

a$.$ allows a facility to be very flexible and to respond to wide swings in the demands placed on it$.$

b$.$ costs money and therefore can decrease efficiency.

c$.$ requires proximity to customers and the rest of the network.

d$.$ both a and b

e$.$ all of the above

$11.$ Which of the following is not a basic step to achieving strategic fit?

a$.$ Achieving strategic fit.

b$.$ Understanding the supply chain capabilities.

c$.$ Determining the response time that customers are willing to tolerate.

d$.$ Understanding the customer and supply uncertainty.

e$.$ none of the above

$12.$ Which of the following is a key to the success or failure of a company?

a$.$ The competitive strategy and all functional strategies must fit together to form a coordinated overall strategy.

b$.$ Each functional strategy must support other functional strategies and help a firm reach its competitive strategy goal.

c$.$ The different functions in a company must appropriately structure their processes and resources to be able to execute strategies successfully.

d$.$ All of the above are keys to success.

e$.$ None of the above are a key to success

$13.$ Which of the following is not a major driver of supply chain performance?

a$.$ Customers

b$.$ Facilities

c$.$ Inventory

d$.$ Transportation

e$.$ Information

$14.$ All raw materials, work in process, and finished goods within a supply chain are known as

a$.$ facilities.

b$.$ inventory.

c$.$ transportation.

d$.$ information.

e$.$ Customers

$15.$ Which of the following are key components of transportation decisions when designing and operating a supply chain?

a$.$ Software selection

b$.$ Mode of transportation

c$.$ Source selection

d$.$ Warehouse selection

e$.$ none of the above

$16.$ The steps taken to move and store a product from the supplier stage to a customer stage in the supply chain is referred to as

a$.$ transportation.

b$.$ retailing.

c$.$ wholesaling.

d$.$ distribution.

e$.$ Manufacturing

$17.$ The process by which a firm decides how much to charge customers for its goods and services is

a$.$ supply chain coordination.

b$.$ forecasting.

c$.$ aggregate planning.

d$.$ revenue management.

e$.$ pricing.

$18.$ The time between when a customer places an order and receives delivery is

a$.$ response time.

b$.$ product variety.

c$.$ product availability.

d$.$ customer experience.

e$.$ order visibility.

$19.$ The ease with which a customer can return unsatisfactory merchandise and the ability of the network to handle such returns is

a$.$ customer experience.

b$.$ order visibility.

c$.$ product availability.

d$.$ response time.

e$.$ Returnability

$20.$