Question: Nora has been using the same Maytag washer and dryer for 1 5 years, and it still performs well. When a friend needs to buy

Nora has been using the same Maytag washer and dryer for

15

years, and it still performs well. When a friend needs to buy a washer and dryer, Nora advises her to purchase only Maytag products. Nora is referring to the

________

Blank of the product.

Multiple Choice

form

conformance quality

durability

style

repairability

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