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QUESTION 3 (20 MARKS: 36 MINUTES) Adil Zuraimi & Co. is an accounting and financial consulting firm situated at Alor Setar, Kedah. The company offers professional financial management and accounting systems consultation to its customers. The company has 15 employees which was divided into four main departments, ie three employees in secretarial and accounting, seven employees in audit, three employees in taxation, and two employees in administrative department. Since its establishment in 2000, Adil Zuraimi & Co. has been using a manual client management system to manage the client's data. Lately, Mr. Adil received few complaints about the delay in documents and reports submission from and to clients. He requested one of his internship students, Mrs. Awfa, who has knowledge in system analysis and development to develop the requested system. After a few discussions with the management and other employees with regards to the proposed system, Mrs Awfa prepared a short write-up about the proposed system. Proposed Project for "Client Management System Problem Statement Management has received complaints about the delay in documents and reports submission from and to clients. Project Objectives: To provide a systematic client process to assist employees in-charged to provide efficient service to clients. Proposed System: The system involves three main function, namely service management, document management, and invoice management. The system will be used by the Administrative Manager, Mr. Rashidi, who communicates directly with clients. System Features: The admin clerk will record all the client details, document received from client and the required services by client. The documents need to be carefully check and a document checklist will be prepared and sent to client as evidence of documents have been received. The documents will be kept in a storage box named after the clients and a copy of document checklist will be filed in the system. The admin clerk will make a copy of the documents submitted digitally to ease the assigned staff to access to the data. The system will keep the data (digital document) recorded in the file named after the clients' name. Mr. Rashidi will approved the client request based on the data in clients' file and assign related staffs to the client according to the service requested. This might include several staffs from several departments. Whenever the company hires a new staff, Mr.Rashid will add the new staff details in the system. Once the tasks have been completed, Mr. Rashidi will change the tasks status from progress to completed. He then, prepared the invoice and waiting for approval from Mr. Adil. At the end of each day, Mr. Adil will browse the system to see if there is any pending invoices that needs approval. Once approved the admin clerk will send invoices to the clients and the copy will be kept in file. Once payment have been made, the client can upload the proof of payment via the system and waiting for the approved receipt by Mr. Adil. Once Mr. Adil approved the payment receipt, the client can collect their original documents. The admin clerk will update the document checklist and mark as returned document checklist once the documents have been returned. . . REQUIRED: (a) Draw a context diagram for client management system for Adil Zuraimi & Co. (5 Marks) (b) Draw a logical data flow diagram (DFD) level 0 for Adil Zuraimi & Co. (15 Marks) QUESTION 3 (20 MARKS: 36 MINUTES) Adil Zuraimi & Co. is an accounting and financial consulting firm situated at Alor Setar, Kedah. The company offers professional financial management and accounting systems consultation to its customers. The company has 15 employees which was divided into four main departments, ie three employees in secretarial and accounting, seven employees in audit, three employees in taxation, and two employees in administrative department. Since its establishment in 2000, Adil Zuraimi & Co. has been using a manual client management system to manage the client's data. Lately, Mr. Adil received few complaints about the delay in documents and reports submission from and to clients. He requested one of his internship students, Mrs. Awfa, who has knowledge in system analysis and development to develop the requested system. After a few discussions with the management and other employees with regards to the proposed system, Mrs Awfa prepared a short write-up about the proposed system. Proposed Project for "Client Management System Problem Statement Management has received complaints about the delay in documents and reports submission from and to clients. Project Objectives: To provide a systematic client process to assist employees in-charged to provide efficient service to clients. Proposed System: The system involves three main function, namely service management, document management, and invoice management. The system will be used by the Administrative Manager, Mr. Rashidi, who communicates directly with clients. System Features: The admin clerk will record all the client details, document received from client and the required services by client. The documents need to be carefully check and a document checklist will be prepared and sent to client as evidence of documents have been received. The documents will be kept in a storage box named after the clients and a copy of document checklist will be filed in the system. The admin clerk will make a copy of the documents submitted digitally to ease the assigned staff to access to the data. The system will keep the data (digital document) recorded in the file named after the clients' name. Mr. Rashidi will approved the client request based on the data in clients' file and assign related staffs to the client according to the service requested. This might include several staffs from several departments. Whenever the company hires a new staff, Mr.Rashid will add the new staff details in the system. Once the tasks have been completed, Mr. Rashidi will change the tasks status from progress to completed. He then, prepared the invoice and waiting for approval from Mr. Adil. At the end of each day, Mr. Adil will browse the system to see if there is any pending invoices that needs approval. Once approved the admin clerk will send invoices to the clients and the copy will be kept in file. Once payment have been made, the client can upload the proof of payment via the system and waiting for the approved receipt by Mr. Adil. Once Mr. Adil approved the payment receipt, the client can collect their original documents. The admin clerk will update the document checklist and mark as returned document checklist once the documents have been returned. . . REQUIRED: (a) Draw a context diagram for client management system for Adil Zuraimi & Co. (5 Marks) (b) Draw a logical data flow diagram (DFD) level 0 for Adil Zuraimi & Co. (15 Marks)