Note: write down the project task with a Gantt chart. A major banking institution wanted to ensure that it was receiving best value for money for its telecommunications expenditure. They wanted to determine available options, to ensure that the telecommunications services effectively supported the bank in growing and maintaining its business. Caravel managed the tender process that sought a provider capable of implementing and managing telecommunications services that supported the client's strategic objectives. The tender process resulted in the selection of a new telecommunications service provider that satisfied the bank's requirements for service, innovation and value. Caravel successfully managed the transition to the new service provider