Now that you have identified your triggering event, consider what area of organizational training is needed to correct the deficiency. Is it Orientation Training, Diversity Training, Sexual harassment training, Team training, Cross$-$cultural training? Are you being proactive or reactive?

Triggering event: The manager in charge of closing the restaurant every night must count the number of pieces of chicken discarded every night. For inventory purposes and loss of revenue. The pieces discarded must remain below $50$ pieces a night. Lately the number of pieces is $100$ or more a night. The manager figured out why the number of losses of chicken was so high. It was due to customer returning food due to it being too old or the order just wasn$$t right. The manager called for an immediate meeting to retrain employees.