NSW TAFE Part 2: Case Study Read the following case study and answer the six (6) questions that follow. Case Study Max is a 43 year-old man who has had unstable housing for many years and is currently staying in a short-term accommodation service for people with diagnosed mental illnesses. He was diagnosed with bipolar 1 a long time ago and, although medicated, he still has episodes of mania where he believes he is immortal. He has had ongoing issues with gambling, to the extent that he is now under a financial guardianship. You are an accommodation support worker in the service, and your role is to support residents to develop a recovery plan, obtain longer-term housing and assess and strengthen their support networks. 1. Describe the communication techniques you would use with Max to develop and maintain respect, hope, trust and self-direction. 2. What steps would you take to provide and/or adapt your services to meet Max's needs? 3. Identify the barriers Max may experience in directing his own recovery. How would you work with Max to address these