Number of claims per minute at a call center for a mobile phone brand in South...

  

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Number of claims per minute at a call center for a mobile phone brand in South Korea for each one-minute period is summarized as follows: Claims Frequency 0 18 1 35 2 26 3 Total 21 100 (i.e. in 18 of the one-minute periods, the number of claims is zero) a) What kind of theoretical distribution would be appropriate for the above data? Why? b) Using an appropriate statistical approach, test whether your theoretical distribution holds or not (use a=0.05 level of significance). Number of claims per minute at a call center for a mobile phone brand in South Korea for each one-minute period is summarized as follows: Claims Frequency 0 18 1 35 2 26 3 Total 21 100 (i.e. in 18 of the one-minute periods, the number of claims is zero) a) What kind of theoretical distribution would be appropriate for the above data? Why? b) Using an appropriate statistical approach, test whether your theoretical distribution holds or not (use a=0.05 level of significance).