Question: Objective 1 : Discuss your experiences with firefighting Students who have experiences in firefighting will be asked to discuss them. Tutors will also talk about

Objective

1

: Discuss your experiences with firefighting

Students who have experiences in firefighting will be asked to discuss them. Tutors will also talk about their experiences. What are the hotspots you encountered and the repercussions? Were they recurring? What was their impact? How permanent was the corrective action taken?

What can we learn from these experiences for Under Milkwood? Where might we encounter hotspots in Under Milkwood

(

look at the production baseline and the SLAs

) ?

What would cause the issue? Who would be impacted by the issue? How do I identify hotpots and determine the appropriate action to take to deal with them?

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