Objective

To provide you with an opportunity to develop performance plans with expected outcomes, key performance indicators (KPIs) and goals for work team

1. Refer to a provided case study in Activity 1A, use the template below to develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team.

You are required to write relevant detail of your findings/views on the following areas in relation to AutoMed workshop.

1. Improving performance

Area	Your workplace
Develop performance plans
Improved individual and team, performance and participation

1. Measures for monitoring and evaluating

Area	Your workplace
Expected outcomes
Outputs
Key performance indicators

Activity 1B checklist for assessor

This should be used by the trainer/assessor to document the learners skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Marking checklist					Performance Criteria
1.	Learner can correctly use the provided template to develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team.		Yes No (Please circle)		1.2
	Learner can correctly write relevant detail of your findings/views on the following areas in relation to the organisation		Yes No (Please circle)
Comments
Assessors comments here:
The learners performance was:		Not yet satisfactory		Satisfactory

Activity 1C

Objective

To provide you with an opportunity to support team members in meeting expected performance outcomes

In groups of three (3) or as directed by the instructor

1. Using the workplace example provided in Activity 1A, discuss how your organisation will address supporting team members in meeting expected performance outcomes.

Note: please ensure you summarise all key points you have discussed with others in the template below. Also, the topic may vary and not limit to what have been provided below.

Area	Your Workplace
Coaching
Mentoring
Training and development opportunities
Clarification of roles and expectations
Long term or short term plans
Meetings
Other

Activity 1C checklist for assessor

This should be used by the trainer/assessor to document the learners skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Marking checklist			Performance Criteria
1.	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising coaching.	Yes No (Please circle)	1.3
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising mentoring.	Yes No (Please circle)
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising training and development opportunities.	Yes No (Please circle)
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising clarification of roles and expectations.	Yes No (Please circle)
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising long or short-term plans.	Yes No (Please circle)
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising meetings.	Yes No (Please circle)
	Learner discusses how the organisation has addressed supporting team members in meeting expected performance outcomes utilising any other methods.	Yes No (Please circle)
Comments
Assessors comments here: