Objectives

Upon successful completion of the unit's Learning Activity students will be able to:

• identify some of the basic attributes of leadership for success in Project Management;
• justify and discuss the importance of building trust for project success; and
• prioritize some of the qualities of an effective project management leadership.

This unit focuses on the process by which project managers lead, direct, guide and influence the behaviours of his/her project team in order to achieve project objectives.

Students are required to review the Ted Talk video in the link provided below and answer the questions provided. This is to be done by 11:00 PM on Sunday of the unit.

Frei, F. (2018, April). How to build (and rebuild trust) [Video]. TED. https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust?language=en#t-7417

This short Ted Talk video entitled How to Build (and rebuild Trust), is conducted by Frances Freir, a Harvard Business School Professor. She speaks about the relevance of building relationships of trust in order to motivate team members to become engaged and committed to achieving your project objectives.

Questions:

1. Do a quick self-reflection and identify an instance, at work or at your previous learning institution, where you developed a lack of trust for the leader. Was this because of a:

a) lack of authenticity,

b) lack of rigor in their logic, or

c) lack of empathy

2. The presenter suggests that project leaders can improve the logic of their discussion by:

a) Start discussions with kind words and affirmations

b) Get to the main point of the discussion first

c) Ask team members for their input and collaboration

3. Based on the presenter's experience at Uber, identify two ways she suggests leaders can be authentic?