Question: Occasionally, technical problems can disrupt a test attempt. This results in a lock on the test. If this occurs, you can attempt the test again
Occasionally, technical problems can disrupt a test attempt. This results in a "lock" on the test. If this occurs, you can attempt the test again if you:
contact me requesting a retake seven days after the first attempt.
contact me requesting a retake within hours of the first attempt.
contact the eCampus Help Desk and ask them to issue a backup test.
contact the eCampus Help Desk and ask them to "unlock" the test.
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