offerings.

QUESTION $1$

$(20$ Marks$)$

$1\mathrm{.}1.$ By scrutinising the key findings of the consultant's report through the lens of Wheelwright and Hayes'

$(10$ marks$)$

$(1984)$ four$-$stage model of operations strategy, identify and critically discuss the current stage of MBHE's

operations strategy, and delineate actionable steps for advancing to the next stage.

$1\mathrm{.}2.$ Comprehensively discuss the integrated four perspectives of operations strategy advocated in the

consultant's report as an alternative to MBHE's current predominantly top$-$down perspective.

QUESTION $2$

REQUIRED: Assume that you are an operations analyst at MBHE, and you have been assigned the

following tasks:

$2\mathrm{.}1.$ Calculate the economic order quantity $(EOQ)$ for the switch connectors.

$2\mathrm{.}2.$ Determine the annual costs of carrying the switch connectors at MBHE's central warehouse.

$2\mathrm{.}3.$ Determine MBHE's annual ordering costs of the switch connectors.

$2\mathrm{.}4.$ What is the reorder point of the switch connectors?

$2\mathrm{.}5.$ Examine the strategic implications of adopting servitisation to expand MBHE's competitive offerings.

Provide in$-$text citations to support your discussion.