Question: On September 2 9 , 1 9 8 2 , three people died in the Chicago area after taking cyanide - laced Tylenol at the

On September

29, 1982,

three people died in the Chicago area after taking cyanide

-

laced Tylenol at the outset of a poisoning spree that would claim seven lives by October

1 .

Johnson and Johnson immediately recalled all Tylenol products and ordered their removal from store shelves costing the company millions of dollars. Johnson and Johnson was recognized for practicing exceptional

Crisis management

Contingency planning

Strategic management

Operational planning

On September 29,1982, three people died in the Chicago area after

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