On$-$Time Arrival $($On$-$Time Arrival $($OTA$)$ for a trans$\_$P Customer

Background:

Trans$\_$P provides an employee transportation management solution that helps organizations

manage the commute of their employees from home to the office and vice versa. One of the key

requirements of the solution is to ensure that employees arrive at their destination on time. The

various stakeholders involved in running the transportation operations include the Transport

Manager, Driver, Fleet Partner, Ground Operations team, and Employees.

Problem Statement:

One of Trans$\_$P$\text{'}$s customers is facing an issue where their employees are not arriving at their

destination on time. The customer's current OTA $($On Time Arrival$)$ rate is $85\%,$ which is below

the industry average of $95\%.$ This has resulted in a loss of productivity and a decrease in

employee satisfaction for the customer. The customer is looking for a solution that will increase

their OTA rate to $95\%.$

What is expected from you:

To identify the root cause of the OTA issue and develop a solution that will increase

the customer's OTA rate from $85\%$ to $95\%.$

Review the background information and the challenge described above.

Identify the root cause of the OTA issue and develop a solution that will increase the

customer's OTA rate from $85\%$ to $95\%.$

Ensure that all stakeholders $($defined earlier$)$ are aligned with the solution

Present your solution including the steps you would take to implement the solution in

the existing Trans$\_$P platform.OTA$)$ for a trans$\_$P Customer

Background:

Trans$\_$P provides an employee transportation management solution that helps organizations

manage the commute of their employees from home to the office and vice versa. One of the key

requirements of the solution is to ensure that employees arrive at their destination on time. The

various stakeholders involved in running the transportation operations include the Transport

Manager, Driver, Fleet Partner, Ground Operations team, and Employees.

Problem Statement:

One of Trans$\_$P$\text{'}$s customers is facing an issue where their employees are not arriving at their

destination on time. The customer's current OTA $($On Time Arrival$)$ rate is $85\%,$ which is below

the industry average of $95\%.$ This has resulted in a loss of productivity and a decrease in

employee satisfaction for the customer. The customer is looking for a solution that will increase

their OTA rate to $95\%.$

What is expected from you:

To identify the root cause of the OTA issue and develop a solution that will increase

the customer's OTA rate from $85\%$ to $95\%.$

Review the background information and the challenge described above.

Identify the root cause of the OTA issue and develop a solution that will increase the

customer's OTA rate from $85\%$ to $95\%.$

Ensure that all stakeholders $($defined earlier$)$ are aligned with the solution

Present your solution including the steps you would take to implement the solution in

the existing Trans$\_$P platform.