On your motorcycle program, you and your team are actively tracking the benefitsidentified in your plan. Your Governance Board asked you to revise your plan after theysaw that there were so many intangible benefits and asked you to also include moretangible ones that were easier to track and then report to your stakeholders. You made astrong case for retaining your intangible benefits as you also felt the plan was useful as it

1 point

a. Served as a baseline for the program with the existing metrics in it

b. Was prepared through a brainstorming session with some of the key stakeholders who then would question why some of the intangible benefits were omitted

c. Helped to better define the specific project deliverables

d. Was set up in a fashion that all the benefits would be realized at the end of the program